Frequently Asked Questions
What is a Certified Postpartum Doula?
A Certified Postpartum Doula cares for their client and their family in their home within the first twelve weeks following the birth. Doula certification is earned through a widely recognized doula certifying organization (such as DONA International, CAPPA, or ICEA), and typically involves training, reading assignments, hands-on experience, and evaluations. Postpartum doulas provides non-medical (and nonjudgmental) support while assisting with newborn care, establishing safe sleep habits/routines, sibling adjustment, and more. Postpartum doulas also offer evidence-based information on newborn care/feeding, emotional and physical recovery from childbirth, and other issues related to the postpartum period.
What is a Certified Lactation Provider?
A Certified Lactation Provider is a healthcare professional with extensive lactation training (95+ Hour Lactation Consultant Training) who is certified to provide breastfeeding support and lactation education to families. Their primary role is to offer practical guidance, troubleshooting, and encouragement to help parents navigate common feeding challenges and build confidence in their breastfeeding journey. Certified Lactation Providers provide evidence-based support for milk production, latch, positioning, and common breastfeeding concerns, and help parents understand infant feeding cues and normal newborn behavior. They work closely with families during the postpartum period to address feeding issues as they arise.
What Code of Ethics are followed?
I adhere to the DONA International Scope of Practice and Code of Ethics.
Do you accept insurance?
I operate on a self-pay model so I can provide timely, individualized care without the restrictions often imposed by insurance plans. While I do not bill insurance directly, many families are able to submit services to their insurance for possible reimbursement with a superbill. Most insurers require certification from a recognized organization—DONA certification is typically preferred for doula services. I'm DONA-certified and happy to assist with completing your reimbursement forms and providing proof of certification if needed. I'll also provide an itemized receipt (superbill) after payment, which most insurers require for reimbursement. Please check with your insurance company about your specific plan coverage, as reimbursement policies vary and aren't guaranteed.
What are the payment terms and what forms of payment are accepted?
A non-refundable retainer of 40% is due upon signing the agreement. The remaining 60% balance is due before the client’s 38th week of pregnancy. Accepted payment methods include ACH, Apple Pay, check, Zelle, and all major credit or debit cards. Note: a 1.5% processing fee applies to ACH payments, and a 3% processing fee applies to credit/debit card and Apple Pay transactions.
Where do you provide postpartum doula support in Washington?
Service areas include Bellevue, Bothell, Cottage Lake, East Renton, Issaquah, Kenmore, Kirkland, Maple Valley, Newcastle, North Bend, Redmond, Sammamish, Snoqualmie, and Woodinville. Virtual Consultations anywhere in the US.
Do you have experience supporting families from diverse cultural backgrounds?
Yes. I’ve had the privilege of supporting families from a wide range of cultural backgrounds, including Chinese, Indian, Russian, Spanish, and many others. My approach is grounded in respect, cultural sensitivity, and open communication.
